Shipping Policy
At Anyra Diamonds, we are committed to ensuring that your shopping experience is seamless and satisfying. Below are the details of our shipping policy:
Domestic Shipping (Within India)
- Free Shipping: We offer free shipping on all orders within India, ensuring that your jewellery reaches you without any additional shipping costs.
- Estimated Delivery Time:
o Ready-to-Ship Items: Orders will be dispatched within 2-4 business days.
o Make-to-Order and Customized Jewellery: These items are crafted specially for you and may take 10-15 business days for production. Once ready, they will be shipped immediately. - Delivery Partners: We collaborate with reputed courier services to ensure safe and timely delivery of your orders. Tracking details will be provided once your order is dispatched.
- Secure Packaging: All jewellery items are securely packed in tamper-proof packaging to ensure they arrive in pristine condition.
International Shipping
- Shipping Charges: International orders are subject to shipping charges based on the destination. These charges will be displayed during checkout.
- Estimated Delivery Time: International orders typically take 7-21 business days, depending on the destination and customs clearance.
- Customs and Duties: The recipient is responsible for any customs duties, taxes, or other fees imposed by the destination country. Please check with your local authorities for details.
- Restricted Items: Certain items, such as high-value jewellery, may not be eligible for international shipping. Customers will be informed during the order process if restrictions apply.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. You can track your shipment through the courier’s website or contact our customer support for assistance.
Important Notes
- Delivery Delays: While we strive to meet delivery timelines, unforeseen circumstances such as natural disasters, strikes, or courier issues may cause delays. In such cases, we will keep you updated.
- Address Accuracy: Please ensure that your shipping address is accurate and complete. Any delays or non-delivery due to incorrect or incomplete addresses will not be the responsibility of Anyra Diamonds.
- Delivery Confirmation: All deliveries require a signature upon receipt. In case the package is returned due to non-availability, our team will contact you for re-delivery arrangements.
- Damaged or Tampered Packages: If you receive a package that appears damaged or tampered with, do not accept it. Notify us immediately at [email protected] so we can resolve the issue promptly.
Contact Us
For any questions or concerns regarding these terms, please contact us at:
o Email: [email protected]
o Phone: +91 7600499440
o Address: ANYRA Diamonds,Plot No.505, Phase 4, GIDC Vatva, Ahmedabad-382445, Gujarat, India.